Patt Miller

Burnt out? Can’t get a vacation to save your life? If your pizzeria can’t run without you there every single day, what happens if you get seriously injured or ill? Fortunately, replacing yourself—and getting back some much-needed personal time—might be easier than you realize. It’s a matter of training, empowering and trusting your managers and team members so that business keeps humming along. This panel takes a look at how you can start running your company as an owner rather than an owner/operator.